| 201705605           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        appointments / admissions (delay / cancellation / waiting lists)           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201705806           | 
                                                                                        A Medical Practice in the Fife NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201705963           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201706382           | 
                                                                                        A Medical Practice in the Borders NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201706469           | 
                                                                                        Borders NHS Board           | 
                                                                                        policy / administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201706553           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201706920           | 
                                                                                        A Medical Practice in the Fife NHS Board area           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201707096           | 
                                                                                        A Medical Practice in the Grampian NHS Board area           | 
                                                                                        lists (incl difficulty registerting and removal from lists)           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2018           | 
              
          
                                                                                        | 201602543           | 
                                                                                        University of Strathclyde           | 
                                                                                        academic appeal / exam results / degree classification           | 
                                                                                        Not upheld, recommendations           | 
                                                                                        April 2018           | 
              
          
                                                                                        | 201604718           | 
                                                                                        Audit Scotland           | 
                                                                                        communication / staff attitude / confidentiality           | 
                                                                                        Some upheld, no recommendations           | 
                                                                                        April 2018           |