Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608807 A Dentist in the Greater Glasgow & Clyde NHS Board area clinical treatment / diagnosis Not upheld, no recommendations January 2019
201609186 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations January 2019
201609404 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations January 2019
201703147 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations January 2019
201704532 Office of the Accountant in Bankruptcy policy / administration Upheld, recommendations January 2019
201704758 The City of Edinburgh Council control of pollution Some upheld, recommendations January 2019
201704980 Ayrshire and Arran NHS Board clinical treatment / diagnosis Upheld, recommendations January 2019
201705027 Angus Council child services and family support Some upheld, recommendations January 2019
201705031 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations January 2019
201705123 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2019