| 201808293 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | October 2019 | 
          
                                                                                        | 201808781 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 | 
          
                                                                                        | 201809064 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2019 | 
          
                                                                                        | 201809343 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | October 2019 | 
          
                                                                                        | 201809395 | Glasgow School of Art | admissions | Some upheld, recommendations | October 2019 | 
          
                                                                                        | 201809475 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | October 2019 | 
          
                                                                                        | 201810244 | Scottish Prison Service | complaints handling | Upheld, recommendations | October 2019 | 
          
                                                                                        | 201810874 | Aberdeenshire Council | repairs and maintenance | Resolved, no recommendations | October 2019 | 
          
                                                                                        | 201900137 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2019 | 
          
                                                                                        | 201608588 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |