| 201803366           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201803425           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201803549           | 
                                                                                        Grampian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201803689           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201803695           | 
                                                                                        NHS 24           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, no recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201804414           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201806474           | 
                                                                                        A Dental Practice in the Greater Glasgow & Clyde NHS Board area           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        January 2019           | 
              
          
                                                                                        | 201601495           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        repairs and maintenance           | 
                                                                                        Upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201605328           | 
                                                                                        Lothian NHS Board - Acute Division           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        December 2018           | 
              
          
                                                                                        | 201700619           | 
                                                                                        Fife NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        December 2018           |