| 201303515           | 
                                                                                        Scottish Prison Service           | 
                                                                                        downgrading           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201303925           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304004           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        policy/administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304136           | 
                                                                                        University of Strathclyde           | 
                                                                                        academic appeal/exam results/degree classification           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304223           | 
                                                                                        Angus Council           | 
                                                                                        applications, allocations, transfers & exchanges           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304283           | 
                                                                                        A Medical Practice in the Greater Glasgow and Clyde NHS Board area           | 
                                                                                        complaints handling           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304515           | 
                                                                                        Lanarkshire NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304775           | 
                                                                                        Dumfries and Galloway NHS Board           | 
                                                                                        policy / administration           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304806           | 
                                                                                        Scottish Prison Service           | 
                                                                                        accommodation (including cell amenities and location); complaints handling           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        June 2014           | 
              
          
                                                                                        | 201304881           | 
                                                                                        Western Isles NHS Board           | 
                                                                                        complaints handling           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        June 2014           |