| 201300723           | 
                                                                                        Greater Glasgow and Clyde NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201300802           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis; communication           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301084           | 
                                                                                        West Lothian Council           | 
                                                                                        policy/administration           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301088           | 
                                                                                        Business Stream           | 
                                                                                        meter reading/ charging method /calculation           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301162           | 
                                                                                        Highland NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301180           | 
                                                                                        Ayrshire and Arran NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301194           | 
                                                                                        Business Stream           | 
                                                                                        charging method /calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301343           | 
                                                                                        The City of Edinburgh Council           | 
                                                                                        statutory notices           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301511           | 
                                                                                        Business Stream           | 
                                                                                        charging method / calculation           | 
                                                                                        Not upheld, no recommendations           | 
                                                                                        May 2014           | 
              
          
                                                                                        | 201301558           | 
                                                                                        Lothian NHS Board           | 
                                                                                        clinical treatment / diagnosis           | 
                                                                                        Some upheld, recommendations           | 
                                                                                        May 2014           |