Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304888 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202306662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202309586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311002 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311694 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2025 |
| 202403907 | Falkirk Council | Applications / allocations / transfers / exchanges / appeals | Upheld, recommendations | May 2025 |
| 202408340 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | May 2025 |
| 202112069 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |
| 202204012 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | April 2025 |
| 202208861 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |