Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102608 | Tayside NHS Board | clinical treatment; diagnosis | Upheld, recommendations | May 2012 |
| 201102642 | The City of Edinburgh Council | tenancy rights and conditions | Not upheld, no recommendations | May 2012 |
| 201102663 | Ayrshire and Arran NHS Board | clinical treatment; diagnosis | Some upheld, recommendations | May 2012 |
| 201102710 | Shetland Islands Council | valuation of servitude right | Not upheld, no recommendations | May 2012 |
| 201102804 | West Lothian Council | street lighting | Not upheld, no recommendations | May 2012 |
| 201102837 | The Highland Council | secondary school; exclusion | Some upheld, action taken by body to remedy, no recommendations | May 2012 |
| 201102951 | The Moray Council | trading standards | Not upheld, no recommendations | May 2012 |
| 201102988 | Scottish Prison Service | communication by telephone | Not upheld, no recommendations | May 2012 |
| 201103017 | Aberdeen City Council | building warrants: certificates of completion/habitation | Not upheld, no recommendations | May 2012 |
| 201103131 | South Lanarkshire Council | Neighbour disputes and antisocial behaviour | Not upheld, no recommendations | May 2012 |