Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004133 | Scottish Prison Service | progression | Not upheld, no recommendations | September 2011 |
| 201004208 | Ayrshire and Arran NHS Board | policy/administration | Not upheld, no recommendations | September 2011 |
| 201004316 | South Lanarkshire Council | parking | Not upheld, no recommendations | September 2011 |
| 201004418 | Scottish Prison Service | prison sentence management, progression | Not upheld, action taken by body to remedy, no recommendations | September 2011 |
| 201004650 | East Renfrewshire Council | maintenance and repair of roads | Not upheld, no recommendations | September 2011 |
| 201004665 | Fife Council | policy/administration | Not upheld, no recommendations | September 2011 |
| 201004740 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2011 |
| 201004776 | Scottish Prison Service | visits | Not upheld, recommendations | September 2011 |
| 201004844 | A Medical Practice, Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2011 |
| 201004846 | Fife Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2011 |