Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201909650 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201909993 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201910836 | Fife Health and Social Care Partnership | Other | Some upheld, recommendations | May 2021 |
| 201910848 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2021 |
| 201910975 | Scottish Prison Service | Escorted day absence | Upheld, recommendations | May 2021 |
| 201911093 | Scottish Ambulance Service | Clinical treatment / Diagnosis | Not upheld, no recommendations | May 2021 |
| 201911145 | Grampian NHS Board | Admission / discharge / transfer procedures | Some upheld, recommendations | May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202001145 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2021 |
| 202001260 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2021 |