Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202001856 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations February 2021
201805314 Aberdeenshire Council aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 Upheld, recommendations January 2021
201809801 Forth Valley NHS Board clinical treatment / diagnosis Some upheld, recommendations January 2021
201809826 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations January 2021
201810255 The Highland Council policy / administration Not upheld, no recommendations January 2021
201810906 A Medical Practice in the Ayrshire and Arran NHS Board area clinical treatment / diagnosis Some upheld, recommendations January 2021
201900614 University of Glasgow special needs - assessment and provision Upheld, recommendations January 2021
201901409 Midlothian Council claims for damage / injury / loss Some upheld, recommendations January 2021
201901683 Angus Council child services and family support Upheld, recommendations January 2021
201902016 Forth Valley NHS Board clinical treatment / diagnosis Not upheld, no recommendations January 2021