Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201904161 Glasgow Life Other Upheld, recommendations December 2020
201905237 Aberdeen City Council Policy / administration Not upheld, no recommendations December 2020
201905289 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201905433 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations December 2020
201905582 Perth and Kinross Council Care in the community Some upheld, recommendations December 2020
201905590 Glasgow City Council Traffic regulation and management Upheld, recommendations December 2020
201905597 Greater Glasgow and Clyde NHS Board - Acute Services Division Nurses / nursing care Not upheld, no recommendations December 2020
201906045 Forth Valley NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020
201906335 Greater Glasgow and Clyde NHS Board - Acute Services Division Clinical treatment / diagnosis Upheld, no recommendations December 2020
201906403 Grampian NHS Board Clinical treatment / diagnosis Upheld, recommendations December 2020