Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808983 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201809447 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201809500 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201810161 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201900490 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201900610 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | November 2020 |
| 201900612 | University of Glasgow | special needs - assessment and provision | Some upheld, recommendations | November 2020 |
| 201900777 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2020 |
| 201900885 | Dumfries and Galloway Council | child protection | Upheld, recommendations | November 2020 |
| 201901023 | Angus Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |