Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201900525 Lothian NHS Board - Acute Division clinical treatment / diagnosis Not upheld, no recommendations September 2020
201900728 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations September 2020
201900916 Perth and Kinross Council secondary school Upheld, recommendations September 2020
201901223 A Medical Practice in the Greater Glasgow and Clyde NHS Board area clinical treatment / diagnosis Upheld, recommendations September 2020
201901426 West Lothian Council applications / allocations / transfers / exchanges Upheld, recommendations September 2020
201901663 Glasgow City Council policy / administration Upheld, recommendations September 2020
201901739 Falkirk Council primary school Upheld, recommendations September 2020
201902140 Perth and Kinross Council adoption / fostering Upheld, recommendations September 2020
201902176 A Dental Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, no recommendations September 2020
201902298 Fife NHS Board clinical treatment / diagnosis Upheld, no recommendations September 2020