Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201402914 | Scottish Prison Service | education | Not upheld, no recommendations | December 2014 |
| 201403048 | Scottish Prison Service | religious services and visits | Not upheld, no recommendations | December 2014 |
| 201403062 | Aberdeen City Council | communication staff attitude and confidentiality | Upheld, recommendations | December 2014 |
| 201403211 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | December 2014 |
| 201300210 | Glasgow Housing Association | applications, allocations, transfers & exchanges | Not upheld, no recommendations | November 2014 |
| 201300373 | West Dunbartonshire Council | repairs and maintenance | Not upheld, no recommendations | November 2014 |
| 201300798 | Aberdeenshire Council | complaints handling | Not upheld, no recommendations | November 2014 |
| 201300973 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2014 |
| 201301049 | A Council | secondary school | Upheld, recommendations | November 2014 |
| 201301164 | The City of Edinburgh Council | hall letting, indoor facilities, libraries, museums etc | Not upheld, recommendations | November 2014 |