Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
202006020 A Medical Practice in the Greater Glasgow and Clyde NHS Board area Clinical treatment / diagnosis Not upheld, no recommendations August 2021
202006727 Grampian NHS Board Clinical treatment / diagnosis Not upheld, no recommendations August 2021
201705735 Glasgow City Health and Social Care Partnership Policy / administration Not upheld, no recommendations July 2021
201806006 Business Stream Incorrect billing Resolved, recommendations July 2021
201808455 East Renfrewshire Health and Social Care Partnership Home helps / concessions / grants / charges for services Upheld, recommendations July 2021
201810016 East Ayrshire Health and Social Care Partnership Adoption / fostering Upheld, recommendations July 2021
201901415 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations July 2021
201902477 Tayside NHS Board Clinical treatment / diagnosis Upheld, recommendations July 2021
201904200 Tayside NHS Board Clinical treatment / diagnosis Not upheld, no recommendations July 2021
201904226 Western Isles NHS Board Clinical treatment / diagnosis Upheld, recommendations July 2021