Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700608 | City Of Glasgow College | special needs - assessment and provision | Not upheld, no recommendations | January 2018 |
| 201700720 | University of the West of Scotland | academic appeal/exam results/degree classification | Upheld, recommendations | January 2018 |
| 201700795 | East Dunbartonshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | January 2018 |
| 201700923 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2018 |
| 201700955 | North Ayrshire Council | applications, allocations, transfers & exchanges | Not upheld, no recommendations | January 2018 |
| 201700974 | Fyne Homes | neighbour disputes and anti-social behaviour | Upheld, recommendations | January 2018 |
| 201701139 | Fife Council | improvements and renovation | Some upheld, recommendations | January 2018 |
| 201701232 | Aberdeenshire Council | primary school | Some upheld, no recommendations | January 2018 |
| 201701236 | The City of Edinburgh Council | complaints handling | Upheld, recommendations | January 2018 |
| 201701597 | Dumfries and Galloway Housing Partnership | repairs and maintenance | Some upheld, no recommendations | January 2018 |