Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605325 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201605430 | A Dentist in the Forth Valley NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201605465 | Scottish Environment Protection Agency | policy/administration | Some upheld, recommendations | December 2017 |
| 201605546 | Castlehill Housing Association Ltd | repairs and maintenance | Not upheld, no recommendations | December 2017 |
| 201605668 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | December 2017 |
| 201606201 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201606223 | Perth and Kinross Council | secondary school | Upheld, recommendations | December 2017 |
| 201606979 | Greater Glasgow and Clyde NHS Board - Acute Services Division | admission / discharge / transfer procedures | Some upheld, recommendations | December 2017 |
| 201607397 | Scottish Prison Service | progression | Some upheld, recommendations | December 2017 |
| 201607450 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |