Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700194 | East Lothian Council | repairs and maintenance | Some upheld, recommendations | December 2017 |
| 201700292 | Scottish Borders Council | construction by developers/adoption of roads | Resolved, no recommendations | December 2017 |
| 201700417 | Maryhill Housing Association Ltd | repairs and maintenance | Upheld, recommendations | December 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201700480 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201700490 | Registers of Scotland | handling of application | Not upheld, no recommendations | December 2017 |
| 201700604 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201700614 | A Medical Practice in the Tayside NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, recommendations | December 2017 |
| 201700677 | South Lanarkshire Council | council tax | Not upheld, no recommendations | December 2017 |
| 201700683 | Shetland NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | December 2017 |