Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700873 | Shetland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201701087 | A Dentist in the Highland NHS Board area | policy / administration | Not upheld, no recommendations | December 2017 |
| 201701293 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201701298 | Scottish Prison Service | policy/administration | Upheld, recommendations | December 2017 |
| 201701801 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201702249 | North Ayrshire Council | homeless person issues | Not upheld, no recommendations | December 2017 |
| 201703614 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201405605 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201507860 | The City of Edinburgh Council | policy/administration | Some upheld, recommendations | November 2017 |
| 201507891 | Fife Council | handling of application (complaints by applicants) | Upheld, no recommendations | November 2017 |