Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608613 | The Robert Gordon University | policy / administration | Not upheld, no recommendations | March 2018 |
| 201608861 | Castle Rock Edinvar Housing Association | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | March 2018 |
| 201608966 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201609020 | Lothian NHS Board - Acute Division | nurses / nursing care | Not upheld, no recommendations | March 2018 |
| 201609636 | Heriot-Watt University | academic appeal / exam results / degree classification | Some upheld, recommendations | March 2018 |
| 201609787 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700022 | Edinburgh Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, recommendations | March 2018 |
| 201700024 | Argyll and Bute Council | continuing care | Not upheld, no recommendations | March 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2018 |
| 201700422 | Perth and Kinross Council | complaints handling (incl appeals procedures) | Upheld, recommendations | March 2018 |