Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201609461 | Scottish Courts and Tribunal Service | policy/administration | Upheld, recommendations | December 2017 |
| 201609660 | Business Stream | policy/administration | Some upheld, recommendations | December 2017 |
| 201700063 | South Lanarkshire Council | child services and family support | Upheld, recommendations | December 2017 |
| 201700163 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2017 |
| 201700194 | East Lothian Council | repairs and maintenance | Some upheld, recommendations | December 2017 |
| 201700292 | Scottish Borders Council | construction by developers/adoption of roads | Resolved, no recommendations | December 2017 |
| 201700417 | Maryhill Housing Association Ltd | repairs and maintenance | Upheld, recommendations | December 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2017 |
| 201700480 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2017 |
| 201700490 | Registers of Scotland | handling of application | Not upheld, no recommendations | December 2017 |