Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201103835 | Fife Council | repairs and maintenance of housing stock (incl dampness and infestations) | Some upheld, recommendations | January 2013 |
| 201104091 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201104291 | Business Stream Ltd | incorrect billing | Some upheld, recommendations | January 2013 |
| 201104307 | A Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104504 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104512 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | January 2013 |
| 201104653 | A Dentist in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2013 |
| 201104793 | Scottish Prison Service | personal property | Not upheld, recommendations | January 2013 |
| 201104845 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2013 |
| 201104934 | Business Stream Ltd | water pressure | Some upheld, recommendations | January 2013 |