Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201104651 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104677 | A Medical Practice in the Highland NHS Board area | policy/administration | Some upheld, recommendations | November 2012 |
| 201104872 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201104874 | Scottish Borders Council | handling of application (complaints by opponents) | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104889 | Business Stream Ltd | communication / consultation | Some upheld, action taken by body to remedy, no recommendations | November 2012 |
| 201104975 | South Ayrshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2012 |
| 201104984 | Tayside NHS Board | policy/administration | Not upheld, no recommendations | November 2012 |
| 201105084 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2012 |
| 201105207 | A Dentist in the Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2012 |
| 201105262 | Business Stream Ltd | incorrect billing | Upheld, recommendations | November 2012 |