Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809826 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 201810255 | The Highland Council | policy / administration | Not upheld, no recommendations | January 2021 |
| 201810906 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201900614 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | January 2021 |
| 201901409 | Midlothian Council | claims for damage / injury / loss | Some upheld, recommendations | January 2021 |
| 201901683 | Angus Council | child services and family support | Upheld, recommendations | January 2021 |
| 201902016 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201902201 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201902383 | East Lothian Council | policy / administration | Upheld, recommendations | January 2021 |
| 201902575 | Highland NHS Board | continuing care | Some upheld, recommendations | January 2021 |