Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 201908658 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201908766 | Inverclyde Health and Social Care Partnership | assessments / self-directed support | Upheld, recommendations | January 2021 |
| 201909091 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |
| 201910096 | Borders NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | January 2021 |
| 201911923 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | January 2021 |
| 202001237 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202001512 | Lothian NHS Board - Acute Division | admission / discharge / transfer procedures | Not upheld, no recommendations | January 2021 |
| 202002090 | A Medical Practice in the Dumfries and Galloway NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202002252 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |