Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202002479 | Perth and Kinross Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 202002582 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2021 |
| 201803447 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2020 |
| 201809611 | Live Borders | Policy / administration | Upheld, recommendations | December 2020 |
| 201900063 | East Lothian Council | Repairs and maintenance | Upheld, recommendations | December 2020 |
| 201900317 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | December 2020 |
| 201900616 | University of Glasgow | Special needs - assessment and provision | Upheld, recommendations | December 2020 |
| 201900907 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201901549 | East Lothian Council | Public Health & Civic Government Acts - nuisances / problems in/around buildings | Not upheld, no recommendations | December 2020 |
| 201902071 | Forth Valley NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |