Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902465 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201902618 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201903553 | Tayside NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | December 2020 |
| 201903690 | Western Isles NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |
| 201903840 | Comhairle nan Eilean Siar | Child services and family support | Upheld, recommendations | December 2020 |
| 201903883 | University of Edinburgh | Policy / administration | Not upheld, no recommendations | December 2020 |
| 201903967 | West Lothian Council | Noise pollution | Some upheld, recommendations | December 2020 |
| 201904161 | Glasgow Life | Other | Upheld, recommendations | December 2020 |
| 201905237 | Aberdeen City Council | Policy / administration | Not upheld, no recommendations | December 2020 |
| 201905289 | Forth Valley NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | December 2020 |