Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201102802 | Scottish Prison Service | access to medical care/treatment | Not upheld, no recommendations | February 2012 |
| 201102987 | University of Strathclyde | complaints handling | Not upheld, no recommendations | February 2012 |
| 201103001 | Scottish Prison Service | personal property | Not upheld, no recommendations | February 2012 |
| 200903567 | A Medical Practice, Greater Glasgow and Clyde NHS Board | Communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | January 2012 |
| 201001288 | Grampian NHS Board | Clinical treatment / Diagnosis | Upheld, recommendations | January 2012 |
| 201001305 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |
| 201001775 | Stirling Council | Continuing care | No decision reached | January 2012 |
| 201002232 | Ayrshire and Arran NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | January 2012 |
| 201003016 | Dumfries and Galloway Council | Complaints handling (incl Social Work complaints procedures) | Some upheld, action taken by body to remedy, no recommendations | January 2012 |
| 201003592 | A Medical Practice, Fife NHS Board | Clinical treatment / Diagnosis | Some upheld, recommendations | January 2012 |