Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902564 | Moray Health and Social Care Partnership | Policy / administration | Not upheld, no recommendations | March 2021 |
| 201904901 | Highland NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201905455 | Forth Valley NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 201905498 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 201905731 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201907169 | Edinburgh Health and Social Care Partnership | Clinical treatment / Diagnosis | Not upheld, no recommendations | March 2021 |
| 201907500 | A Medical Practice in the Forth Valley NHS Board area | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201908128 | Grampian NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201908410 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 201908492 | Shetland Islands Council | Assessments / self-directed support | Not upheld, no recommendations | March 2021 |