Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201908832 | Dumfries and Galloway NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201911174 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | March 2021 |
| 202001157 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | March 2021 |
| 202003555 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | March 2021 |
| 201702572 | North Ayrshire Health and Social Care Partnership | policy / administration | Not upheld, no recommendations | February 2021 |
| 201802643 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201802758 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201804060 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201804515 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201806620 | East Lothian Council | child services and family support | Some upheld, recommendations | February 2021 |