Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902458 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |
| 201903971 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201904374 | Scottish Prison Service | policy / administration | Some upheld, recommendations | February 2021 |
| 201904839 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201905144 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201905266 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201905502 | Dumfries and Galloway Council | communication / staff attitude | Not upheld, no recommendations | February 2021 |
| 201905584 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 201905821 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201906914 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |