Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201907203 | Scottish Water | sewer flooding - internal | Not upheld, no recommendations | February 2021 |
| 201907696 | Angus Council | child services and family support | Not upheld, no recommendations | February 2021 |
| 201908028 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 201908284 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2021 |
| 202000338 | The Moray Council | child services and family support | Upheld, recommendations | February 2021 |
| 202000786 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2021 |
| 202001129 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |
| 202001856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | February 2021 |
| 201805314 | Aberdeenshire Council | aids for the disabled (inc blue badges) / chronically sick & disabled acts 1970/72 | Upheld, recommendations | January 2021 |
| 201809801 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | January 2021 |