Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201703685 | Lothian NHS Board - Acute Division | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | October 2018 |
| 201703801 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201703864 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | October 2018 |
| 201704087 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201704127 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201704288 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |
| 201704393 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704604 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201704629 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | October 2018 |
| 201704651 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2018 |