Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507914 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2017 |
| 201508182 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201508214 | Lothian NHS Board | nurses / nursing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201508327 | Renfrewshire Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2017 |
| 201600270 | Greater Glasgow and Clyde NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | November 2017 |
| 201600986 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | November 2017 |
| 201601668 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201601715 | City Of Glasgow College | communication staff attitude dignity and confidentiality | Some upheld, recommendations | November 2017 |
| 201602391 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201602402 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |