Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201602417 | Business Stream | charging method / calculation | Some upheld, recommendations | November 2017 |
| 201602468 | Aberdeen City Council | parks, outdoor centres and facilities | Upheld, recommendations | November 2017 |
| 201602803 | South Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | November 2017 |
| 201603268 | Scottish Borders Council | public hygiene/shops/dairies/food processing | Some upheld, no recommendations | November 2017 |
| 201603564 | East Lothian Council | council failure to follow scottish government guidance | Some upheld, recommendations | November 2017 |
| 201603737 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201603771 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201604039 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201604254 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201604485 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |