Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605577 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201606048 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606269 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606473 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2017 |
| 201606552 | The City of Edinburgh Council | policy/administration | Upheld, recommendations | November 2017 |
| 201606636 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |
| 201606751 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Not upheld, no recommendations | November 2017 |
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201606978 | The City of Edinburgh Council | refuse collection & bins | Upheld, recommendations | November 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2017 |