Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607228 | Fife Council | anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607452 | University of Edinburgh | academic appeal/exam results/degree classification | Not upheld, recommendations | November 2017 |
| 201607796 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | November 2017 |
| 201607852 | Queens Cross Housing Association Ltd | neighbour disputes and anti-social behaviour | Some upheld, recommendations | November 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201607896 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | continuing care | Not duly made or withdrawn, no recommendations | November 2017 |
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | November 2017 |
| 201608323 | Revenue Scotland | failure to provide information | Upheld, recommendations | November 2017 |
| 201608472 | Inverclyde Council | policy/administration | Some upheld, recommendations | November 2017 |