Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201601137 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201601175 | University of Edinburgh | teaching and supervision | Some upheld, recommendations | October 2017 |
| 201601748 | A Dentist in the Highland NHS Board area | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201602051 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201602924 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | October 2017 |
| 201602925 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201602926 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201603257 | Crown Office and Procurator Fiscal Service | policy/administration | Upheld, recommendations | October 2017 |
| 201603357 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201603590 | The Highland Council | secondary school | Not upheld, no recommendations | October 2017 |