Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201603663 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201603982 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201604047 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201604122 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201604160 | The City of Edinburgh Council | local housing allowance and council tax benefit | Some upheld, recommendations | October 2017 |
| 201604207 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2017 |
| 201604392 | North Lanarkshire Council | nursery and pre-school | Not upheld, no recommendations | October 2017 |
| 201604554 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2017 |
| 201604627 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | October 2017 |
| 201604703 | West Lothian Council | sales and leases of property including excambions | Not upheld, no recommendations | October 2017 |