Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700753 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2017 |
| 201700978 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | October 2017 |
| 201507495 | Queen Margaret University | academic appeal/exam results/degree classification | Not upheld, recommendations | September 2017 |
| 201507712 | Scottish Ambulance Service | admission / discharge / transfer procedures | Upheld, recommendations | September 2017 |
| 201507915 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |
| 201508866 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201600377 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201600538 | Ayrshire and Arran NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | September 2017 |
| 201600541 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2017 |
| 201600717 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |