Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201607523 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2017 |
| 201607658 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |
| 201607662 | South Ayrshire Council | applications, allocations, transfers & exchanges | Some upheld, recommendations | September 2017 |
| 201607803 | Forth Valley NHS Board | complaints handling | Upheld, recommendations | September 2017 |
| 201607993 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201608034 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | September 2017 |
| 201608063 | Golden Jubilee National Hospital | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, recommendations | September 2017 |
| 201608069 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201608189 | Fife NHS Board | nurses / nursing care | Upheld, recommendations | September 2017 |
| 201608217 | North Lanarkshire Council | neighbour disputes and anti-social behaviour | Some upheld, recommendations | September 2017 |