Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201608278 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2017 |
| 201608335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201608697 | West Lothian Council | policy/administration | Upheld, recommendations | September 2017 |
| 201608771 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2017 |
| 201608809 | East Lothian Council | improvements and renovation | Not upheld, no recommendations | September 2017 |
| 201609191 | Glasgow City Council | cleansing/public conveniences/streets and stairs | Upheld, recommendations | September 2017 |
| 201609706 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, recommendations | September 2017 |
| 201609784 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2017 |
| 201700226 | University of the West of Scotland | student discipline | Not duly made or withdrawn, no recommendations | September 2017 |
| 201507681 | Scottish Government | policy/administration | Upheld, recommendations | August 2017 |