Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604009 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201604078 | Midlothian Council | neighbour disputes and anti-social behaviour | Upheld, recommendations | August 2017 |
| 201604173 | Glasgow Caledonian University | complaints handling | Not upheld, no recommendations | August 2017 |
| 201604467 | A Dentist in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201604595 | East Dunbartonshire Council | home helps, concessions, grants, charges for services | Upheld, recommendations | August 2017 |
| 201605508 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Not duly made or withdrawn, no recommendations | August 2017 |
| 201605965 | Glasgow Caledonian University | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | August 2017 |
| 201606227 | A Council | secondary school | Not upheld, recommendations | August 2017 |
| 201606237 | West Dunbartonshire Council | non-domestic rates | Not upheld, no recommendations | August 2017 |
| 201606479 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |