Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201606524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | August 2017 |
| 201606618 | Aberdeenshire Council | primary school | Not upheld, no recommendations | August 2017 |
| 201607427 | Clackmannanshire Council | improvements and renovation | Not upheld, no recommendations | August 2017 |
| 201607569 | South Ayrshire Council | complaints handling | Upheld, recommendations | August 2017 |
| 201607588 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201607785 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201607825 | West College Scotland | policy/administration | Some upheld, recommendations | August 2017 |
| 201608073 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | August 2017 |
| 201608496 | West Lothian Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | August 2017 |