Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201604316 | Grampian NHS Board | admission / discharge / transfer procedures | Some upheld, recommendations | July 2017 |
| 201604519 | City Of Glasgow College | teaching and supervision | Some upheld, recommendations | July 2017 |
| 201604643 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, recommendations | July 2017 |
| 201605016 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
| 201605105 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2017 |
| 201605344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
| 201605356 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | July 2017 |
| 201605359 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | July 2017 |
| 201605507 | Greater Glasgow and Clyde NHS Board - Acute Services Division | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | July 2017 |
| 201605531 | Scottish Qualifications Authority | communication staff attitude and confidentiality | Not upheld, no recommendations | July 2017 |