Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507458 | A Medical Practice in the Western Isles NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201507460 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | May 2017 |
| 201507476 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | May 2017 |
| 201507605 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | May 2017 |
| 201507683 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201507775 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508008 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | May 2017 |
| 201508047 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | May 2017 |
| 201508154 | Aberdeenshire Council | handling of application (complaints by opponents) | Upheld, recommendations | May 2017 |
| 201508155 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Upheld, recommendations | May 2017 |