| 201200619 | A Medical Practice in the Ayrshire and Arran NHS Board area | lists | Upheld, recommendations | October 2012 | 
          
                                                                                        | 201200636 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201200680 | Scottish Prison Service | progression | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201200711 | Business Stream Ltd | debt recovery / payment fees | Some upheld, action taken by body to remedy, recommendations | October 2012 | 
          
                                                                                        | 201200729 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201200770 | Crown Office and Procurator Fiscal Service | complaints handling | Upheld, action taken by body to remedy, no recommendations | October 2012 | 
          
                                                                                        | 201200829 | Scottish Prison Service | complaints handling | Some upheld, action taken by body to remedy, no recommendations | October 2012 | 
          
                                                                                        | 201200831 | Scottish Prison Service | education | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201200899 | Glasgow Housing Association Ltd | neighbour problems | Not upheld, no recommendations | October 2012 | 
          
                                                                                        | 201200934 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2012 |