Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202304267 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2025 |
| 202304835 | Highland NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202304888 | Lanarkshire NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202306662 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2025 |
| 202309586 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311002 | Fife NHS Board | Clinical treatment / diagnosis | Upheld, recommendations | May 2025 |
| 202311694 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Some upheld, no recommendations | May 2025 |
| 202403907 | Falkirk Council | Applications / allocations / transfers / exchanges / appeals | Upheld, recommendations | May 2025 |
| 202408340 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Lists (incl difficulty registering and removal from lists) | Upheld, recommendations | May 2025 |
| 202112069 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Clinical treatment / diagnosis | Upheld, recommendations | April 2025 |