Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 202203947 | Renfrewshire Council | Kinship care | Resolved, no recommendations | June 2023 |
| 201909851 | Highland NHS Board | Clinical treatment / diagnosis | Some upheld, recommendations | May 2023 |
| 202002441 | Scottish Borders Council | Policy / administration | Not upheld, no recommendations | May 2023 |
| 202003174 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202006731 | Borders NHS Board | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202006744 | Lothian NHS Board - Acute Division | Clinical treatment / diagnosis | Not upheld, no recommendations | May 2023 |
| 202008878 | Lothian NHS Board - Acute Division | Nurses / nursing care | Some upheld, recommendations | May 2023 |
| 202008887 | Aberdeenshire Council | Complaints handling | Not upheld, no recommendations | May 2023 |
| 202100607 | A Medical Practice in the Western Isles NHS Board area | Clinical treatment / diagnosis | Upheld, recommendations | May 2023 |
| 202101028 | West Lothian Council | Handling of application (complaints by applicants) | Some upheld, recommendations | May 2023 |